Frequently Asked Questions
Everything you need to know about our craft chocolate and delivery.
Where is Bean and Goose chocolate made?
All of our chocolate is handmade in small batches at our workshop in County Wexford, Ireland, using ethically sourced single-origin cacao.
How should I store my chocolate to keep it fresh?
To maintain the best flavor and texture, store your chocolate in a cool, dry place between 15-18°C (60-65°F), away from direct sunlight and strong odors.
Do you offer international shipping?
Yes, we ship our Irish craft chocolate worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your products suitable for vegans?
We offer a wide range of dark chocolate bars that are naturally vegan-friendly. Please check the specific ingredient list on each product page for allergen information.
Can I include a personalized gift message?
Absolutely. You can add a custom message during the checkout process, which we will hand-write on a beautiful card to include with your order.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us immediately and we will make it right.